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FAQ

Frequently Asked Questions
Why was the company acquired?
Allentown is in a responsible growth phase where they are looking for reliable companies to join the Allentown family. ClorDiSys’ industry-leading contamination control solutions expand Allentown’s best-in-class product and service offerings to the biomedical research and life science industries.
How will the acquisition by Allentown affect the products/services we receive?
ClorDiSys' day-to-day operations will not change, with all staff continuing forward and keeping the same contact information. Our product lines and services will stay the same and customer satisfaction will remain our number one priority. The acquisition by Allentown will provide additional resources, support, and expertise to support, innovate, and expand ClorDiSys’s industry-leading products and services.
Will there be any changes in pricing or billing processes?
There will be no changes to the pricing or billing processes.
What improvements or benefits can customers expect as a result of the acquisition?
Allentown is the leading global solutions provider to the life science industry and its added resources and broader reach will help grow the impact of ClorDiSys products and services. In addition to an expansion of capabilities, Allentown will be able to apply its 55+ years of experience to operations and service, helping to improve and streamline the customer experience.
Will there be any disruptions in service during the transition period?
There will be no disruption of service due to the acquisition. ClorDiSys is operating business as usual, and all contacts will remain the same.
How will sales and customer service be handled during and after the transition?
The current approach to sales and customer service will not change. ClorDiSys staff will be the primary contact.
Are there any changes to existing contracts or agreements?
There will be no changes to existing contracts or agreements.
How can customers provide feedback or express concerns during this transition?
If you have any questions during this transition, please reach out to your normal ClorDiSys representatives.
Will there be changes to the company's branding or identity?
ClorDiSys will operate under its current name with the designation of being an Allentown company.
What assurances can be given about the long-term stability of the services we rely on?
Allentown was founded over 55 years ago upon a customer-first culture, with service and devotion to customers being the cornerstone of their success. Sharing many of the same core values and given our long history as New Jersey neighbors and partners, we are confident that our brand and clients will be in safe hands. With all ClorDiSys staff retained and supported by Allentown’s wide-ranging expertise and infrastructure, our clients have nothing to worry about.